# Fidelis Healthcare — Full Reference

> Fidelis Healthcare is a CQC-regulated specialist health and social care staffing provider delivering safe, compassionate and expertly coordinated support to vulnerable children and adults across the United Kingdom.

## Company Overview

Fidelis Healthcare operates 24 hours a day, 7 days a week, 365 days a year, including bank holidays. We are regulated by the Care Quality Commission (CQC), which means every placement is governed by robust compliance checks, safeguarding protocols, and clinical governance.

Our work is rooted in a deep understanding of frontline care delivery. We provide wrap-around, person-centred support across hospitals, clinics, care homes, children's homes, residential services and within the comfort of individuals' own homes.

Led by an experienced management and clinical leadership team with decades of combined expertise across healthcare, complex care, mental health, learning disabilities and social care.

## Why Choose Fidelis Healthcare

- **Industry Leaders**: Over 40 years of combined experience in healthcare staffing
- **24/7 Availability**: Round-the-clock support, every day of the year
- **Nationwide Coverage**: Local nurses and carers on standby across every corner of the UK
- **Multiple Care Settings**: Expertise in both acute and complex home care environments
- **Assured Compliance**: Robust CQC-compliant checks, safeguarding, and clinical governance
- **Rapid Response Staffing**: Quick mobilisation for urgent or last-minute requirements
- **Governance-Led Delivery**: Dedicated clinical oversight and quality assurance
- **Compassionate Professionals**: Values-led nurses and carers delivering person-centred care

## Services & Specialisms

### Acute Care Staffing
Rapid, skilled clinical staffing for NHS and private hospital environments. We support emergency departments, surgical wards, ICU/HDU, medical assessment units, and outpatient services.

### Home Care & Community Support
Compassionate care for adults requiring support in their own environment. Services include personal care, medication management, companionship, and daily living support.

### Complex Care (Adults & Children)
Medical care delivered at home for individuals with significant health needs. This includes ventilator care, tracheostomy management, PEG feeding, and catheter care.

### Stabilisation Services
Immediate support for children and adults in challenging moments. Crisis intervention, de-escalation, and short-term intensive support packages.

### Learning Disabilities & Autism
Specialist care for individuals with learning disabilities or autism. Person-centred approaches, positive behaviour support, and community integration.

### Mental Health Support
Expert support in mental health hospitals, crisis teams, and community settings. We provide RMN nurses, support workers, and specialist practitioners.

### Clinical Research & Trial Staffing
Clinicians supporting trial protocols and participant monitoring. Research nurses, phlebotomists, and clinical trial coordinators.

### Children's Social Care Support
Specialist support for looked-after children (LAC) and community packages for social care. Residential, foster care support, and edge-of-care services.

### Parent & Child / Family Support
Strengthening family units through in-home assistance. Parenting assessments, supervised contact, and family intervention programmes.

### Supported Living & Reablement
Staffing for adults transitioning into supported living. Independence-building programmes, life skills support, and community access.

### Discharge & Assessment Support
Flexible support to help individuals safely transition home from hospital. Discharge-to-assess, intermediate care, and rehabilitation support.

### Specialist Nurses
Highly skilled nurses across multiple healthcare environments. Includes district nurses, practice nurses, school nurses, and tissue viability nurses.

### School Nursing
Nursing support in educational environments for children and young people's needs. Health assessments, medication administration, and care plan management.

### Medically Assisted Travel
Supporting safe travel for those with complex health needs. Nurse-escorted transfers, repatriation, and medical holiday support.

## Healthcare Professionals We Provide

- Registered General Nurses (RGN)
- Registered Mental Health Nurses (RMN)
- Registered Learning Disability Nurses (RNLD)
- Healthcare Assistants (HCA)
- Support Workers
- Senior Support Workers
- Specialist Nurses
- Clinical Research Nurses
- Phlebotomists
- Nursing Associates
- Team Leaders
- Deputy Managers

## Sectors We Serve

- NHS Trusts and Hospitals
- Private Hospitals and Clinics
- Local Authorities
- Integrated Care Boards (ICBs)
- Care Homes and Nursing Homes
- Children's Residential Homes
- Supported Living Services
- Schools and Educational Settings
- Clinical Research Organisations
- Hospices
- Community Health Services

## For Candidates

Fidelis Healthcare offers healthcare professionals:
- Competitive weekly pay
- 24/7 support from a dedicated consultant
- Flexible working arrangements
- Ongoing training and development
- Transparent pay structures
- Regular wellbeing check-ins
- Career progression opportunities

### How to Join
1. Visit https://fidelishealthcare.co.uk/join-us
2. Complete the registration form
3. Provide compliance documents (ID, right to work, DBS, references, professional registration)
4. Complete onboarding consultation
5. Start accepting shifts

## For Clients

Fidelis Healthcare provides organisations:
- Rapid-response staffing (often within hours)
- Fully vetted and CQC-compliant staff
- 24/7 operational support
- Named account management
- Clinical governance oversight
- Flexible booking (ad hoc, block, permanent)

### How to Book Staff
1. Visit https://fidelishealthcare.co.uk/contact
2. Contact us with your staffing requirements
3. Receive matched candidate profiles
4. Confirm booking
5. Staff deployed

## Frequently Asked Questions

### For Candidates

**How do I register with Fidelis Healthcare?**
Visit our Join Us page and complete the registration form, or contact our recruitment team directly. We guide you through onboarding including document verification, compliance checks, and an introductory consultation.

**What documents do I need?**
Proof of identity, right to work documentation, professional registration (where applicable), DBS certificate, references, and evidence of mandatory training.

**What types of roles do you offer?**
Registered nurses (RGN, RMN, RNLD), healthcare assistants, support workers, specialist nurses, clinical research nurses, phlebotomists, and more across acute care, community care, mental health, children's services, complex care, and specialist settings.

**How quickly can I start working?**
Once compliance checks are complete, you can begin accepting shifts — often within a few days for candidates with up-to-date compliance.

**How do I get paid?**
We offer weekly pay for all healthcare professionals with transparent pay structures.

### For Clients

**What types of healthcare staff can Fidelis provide?**
Registered general nurses, mental health nurses, learning disability nurses, healthcare assistants, support workers, specialist nurses, clinical research nurses, and phlebotomists — all fully vetted and compliance-checked.

**How quickly can you fill a staffing request?**
For urgent requests, we can often deploy qualified staff within hours. Our extensive pre-vetted network across the UK enables rapid response to both planned and emergency needs.

**What care settings do you cover?**
NHS hospitals, private hospitals, care homes, children's residential homes, supported living, community care, home care, schools, clinical research facilities, and more.

**Are your staff fully compliant?**
Yes. All professionals undergo enhanced DBS checks, right to work verification, professional registration validation, reference checks, mandatory training completion, and ongoing competency assessments. We maintain full compliance with CQC standards.

**Can you provide cover outside of business hours?**
Yes. Our operations team is available 24/7, 365 days a year, including bank holidays.

## Contact Information

- **Website**: https://fidelishealthcare.co.uk
- **Phone**: 0333 366 8000
- **Email**: info@fidelishealthcare.co.uk

## Site Map

- Homepage: https://fidelishealthcare.co.uk
- About Us: https://fidelishealthcare.co.uk/about
- Our Team: https://fidelishealthcare.co.uk/our-team
- Specialisms: https://fidelishealthcare.co.uk/specialisms
- Clients: https://fidelishealthcare.co.uk/clients
- Candidates: https://fidelishealthcare.co.uk/candidates
- Job Search: https://fidelishealthcare.co.uk/job-search
- Submit CV: https://fidelishealthcare.co.uk/submit-cv
- Blog: https://fidelishealthcare.co.uk/blog
- Contact: https://fidelishealthcare.co.uk/contact
- FAQ: https://fidelishealthcare.co.uk/faq
- Join Us: https://fidelishealthcare.co.uk/join-us
- Case Studies: https://fidelishealthcare.co.uk/case-studies
- Services: https://fidelishealthcare.co.uk/services
- Privacy Policy: https://fidelishealthcare.co.uk/privacy-policy
- Regulations: https://fidelishealthcare.co.uk/regulations