Clients
GUIDED BY EXPERIENCE, DRIVEN BY EXCELLENCE, DEFINED BY COMPASSION
Why Choose Us?
Choosing the right care partner is critical particularly when supporting vulnerable children and adults with complex, high-risk or changing needs. At Fidelis Healthcare, we combine clinical expertise, operational strength and genuine compassion to deliver care solutions that services, families and commissioners can rely on.
Our organisation is led by an experienced management and clinical leadership team with decades of combined experience across healthcare, complex care and social care delivery. This depth of knowledge enables us to understand not only staffing requirements, but the clinical, emotional and safeguarding considerations that underpin safe care delivery.
We provide stabilisation focused and planned care solutions across hospitals, clinics, care homes, children's homes, residential services and within individuals' own homes and communities. Our approach is centred on continuity, dignity and safety, supported by strong governance and clinical oversight.
Although we operate nationally, our recruitment model is intentionally local, allowing us to deploy professionals who are familiar with regional services and community needs. We are available 24/7, 365 days a year, including bank holidays, ensuring dependable support whenever care is required.
The Professionals We Provide (UK)
We support services with a broad range of highly skilled and compliant healthcare professionals, including:
Registered General Nurses (RGN)
Registered Complex Home Care Nurses
Registered Sick Children Nurses (RSCN)
Registered General Nurse (Nursing/Care Homes)
Registered Mental Health Nurses (RMN)
Registered Nurse learning Disability (RNLD)
Registered General Nurses (Theatres)
Registered General Nurses (ITU)
Registered General Nurses (Clinical Research)
Registered General Nurses (Chemotherapy)
HCA Phlebotomists
HCA Learning Disability
HCA Complex Home Care
HCA Domiciliary Care
HCA (Support Workers)
Healthcare Assistants (HCA)
Every professional is carefully vetted, values-aligned and supported throughout their placement, ensuring safe, compassionate and consistent care delivery.
Expert-led placement teams
Our recruitment and bookings teams are led by experienced nurses, ensuring the right candidates are matched to the needs of our clients every time.
Assured compliance
Our clients have peace of mind that we operate to extremely high standards of compliance through our stringent recruitment processes.
Ability to meet last-minute needs
We pride ourselves on our ability to place exceptional nurses and carers where they are required at short notice, even when others have been unable to meet need.
Compassionate staff
Our recruitment, bookings and healthcare staff all exude compassion in every interaction - because it matters.
Exceptional care, even at short notice
Leaders In Healthcare Provision
When you need reliable, compassionate and responsive support — fast — Fidelis delivers.
We proudly partner with a wide range of organisations across healthcare and social care, including local authorities, ICBs, NHS Trusts, private hospitals, social services teams, community organisations, case managers and families. Our experienced, governance-led and clinically supported team operates 24/7, 365 days a year to provide skilled professionals where they are needed most.
Whether supporting complex health needs in the community, stabilisation packages for children and young people, long-term commissioned arrangements, home-based care, or safe staffing levels in clinical environments, we respond immediately with the right expertise.
From some of the largest NHS Trusts and local authorities in the UK, to private clients, medically assisted travel, family homes and rural communities, we are trusted to deliver safe, high-quality support, often within hours.
Wherever you are, and whatever your care or social support needs may be, Fidelis Healthcare will provide the staff you require consistently, compassionately, and often when others cannot.
We Provide Healthcare Support To
98%
Worker Attendance Across Last 1000 Shifts
We pride ourselves on securing the most engaged and diligent temp staff for our clients
48hrs
Average Vacancy Fill Time
On average, we fill a long-term contract vacancy within 48hrs of receiving the brief
Don't Just Take Our Word For It...
The team at Fidelis Healthcare have provided rapid response and long term staffing assistance to a huge number of healthcare settings. We've also boosted the careers of a wide range of healthcare professionals with great pay, opportunities, flexibility and support. But don't just take our word for it, see what our clients, nurses and care workers have to say about their experience with Fidelis Healthcare.
Sarah Mitchell
Ward Manager, NHS Foundation Trust
"Fidelis Healthcare has been an invaluable partner to our ward. Their nurses are consistently professional, compassionate, and well-prepared. The team's ability to respond quickly to our staffing needs has made a real difference to patient care on our unit."
James Okonkwo
Registered Mental Health Nurse
"Joining Fidelis was one of the best decisions I've made in my career. The support from the team is genuine, the pay is excellent, and I've been given opportunities to work across different settings which has really broadened my experience."
Dr. Helen Groves
Clinical Director, Private Care Home Group
"We rely on Fidelis Healthcare for complex care placements and they consistently exceed our expectations. Their understanding of clinical governance and safeguarding standards gives us complete confidence in every professional they deploy."
Marcus Reid
Healthcare Assistant
"As an HCA, finding an agency that truly values its staff can be difficult. Fidelis stands out because they actually care about your wellbeing and career development. The booking team is always supportive and the shifts are well-matched to my experience."
Linda Chambers
Commissioning Manager, Local Authority
"Fidelis Healthcare has been instrumental in supporting our stabilisation packages for vulnerable young people. Their crisis response capability and the quality of their support workers have been outstanding. A truly reliable partner."
David Patel
Operations Manager, Residential Care Provider
"We've worked with many staffing agencies over the years, but Fidelis Healthcare stands apart. Their commitment to compliance, their local recruitment model, and the calibre of staff they provide have made them our preferred partner for all temporary staffing."