Privacy Policy
Legal Information
Registered office: Unit 106 Lombard Business Park, 8 Lombard Road, London, SW19 3TZ
Company registration number: 15253468
Registered in: England and Wales
Summary
This privacy policy outlines how Fidelis Healthcare Ltd gathers, stores and uses the data that you provide to us. Any mention of "we," "us," "our," or "the Company" in this policy is referring to Fidelis Healthcare.
Introduction
Fidelis Healthcare is a business which provides work-finding services to its clients and candidates. We must process personal data (including sensitive personal data) so that it can provide these services - in doing so, we act as a data controller.
You may provide us with your personal details directly, such as on an application or registration form or via our website, or we may collect them from another source, such as a jobs board or Social Media pages.
Fidelis Healthcare is committed to safeguarding the privacy of personal data and complying with the Data Protection Act 2018 and any future changes in data protection legislation.
Your Data Protection Rights
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights regarding automated decision making
What Personal Data We Collect
Candidate Data
To provide the best possible employment opportunities that are tailored to you, we need to process certain information about you. We only ask for details that will genuinely help us to help you.
- Name and contact details
- Age/date of birth
- Education details
- Employment history
- Emergency contacts
- Immigration status
- Referee details
- Financial information (where required)
- Diversity information
- Health information (where relevant)
- Criminal convictions (where required)
- Remuneration details
Client Data
We need to collect and use information about you, or individuals at your organisation, in the course of providing you services. This typically includes contact details and engagement information.
Third Party Data
We also collect data that relates to third parties such as emergency contacts and referees to help facilitate our recruitment services.
How We Use Your Personal Data
Recruitment Services
Our main area of business is recruitment - connecting the right candidates with the right jobs. We use your data to:
- Assess your suitability for job opportunities
- Match you with relevant employment opportunities
- Facilitate the recruitment process
- Verify your qualifications and references
- Comply with legal obligations
Marketing Communications
We may periodically send you information that we think you may find interesting, including:
- Job opportunities that match your profile
- Industry reports and insights
- Networking and client events
- Service updates and promotions
Who We Share Your Data With
Prospective Employers
We share candidate information with potential employers to increase your chances of securing employment.
Group Companies
We may share data within our group of companies to provide you with the best possible service.
Service Providers
Third-party service providers who perform functions on our behalf, such as IT support and reference checking.
Legal Authorities
When required by law or regulation, such as tax authorities or in connection with legal proceedings.
How We Protect Your Data
We are committed to taking all reasonable and appropriate steps to protect the personal information that we hold from misuse, loss, or unauthorised access.
Security Measures Include:
- Technical and organisational security measures
- Data breach detection and response procedures
- Regular security assessments and updates
- Staff training on data protection
How Long We Keep Your Data
"Meaningful contact" includes communication between us, actively engaging with our online services, or submitting updated information such as your CV.
Some data may be retained for longer periods where required by law, such as payroll records and tax records.
Your Rights
Right to Access
Request confirmation of what information we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data in certain circumstances.
Right to Object
Object to processing based on legitimate interests or direct marketing.
Right to Restrict Processing
Request limitation of processing in certain circumstances.
Right to Data Portability
Request transfer of your data to another service provider.
Right to Withdraw Consent
Withdraw consent for processing where consent is the legal basis.
Right to Complain
Lodge a complaint with the Information Commissioner's Office.
Cookies Policy
What are Cookies?
A "cookie" is a small file stored on your computer or mobile device that records your navigation of a website. Cookies are used by nearly all websites and do not harm your system.
Types of Cookies We Use
Strictly Necessary
Essential for website functionality and cannot be turned off.
Performance
Help us monitor and improve website performance.
Functionality
Remember your choices and provide enhanced features.
Personalisation
Help advertise job opportunities that may interest you.
Contact Information
Data Protection Officer
Address:
Data Protection Officer
Fidelis Healthcare Ltd
Floor 4, 69 Wilson Street
London, EC2A 2BB
Email: [email protected]
Phone: 0333 366 8000
Complaints
If you are unhappy with how we use your personal data, you can complain to the Information Commissioner's Office (ICO).
ICO Phone: 0303 123 1113
Website: ico.org.uk