
Services
SERVICES
Tailored Solutions For Healthcare Staffing
Care needs are never one-size-fits-all. At Fidelis Healthcare, we provide bespoke, governance led and compassionate solutions across healthcare, social care, community services and clinical environments.
Whether supporting a vulnerable family in the community, responding to an urgent stabilisation referral, delivering complex clinical care at home, or supplying skilled nurses to NHS Trusts, Fidelis delivers with speed, safety and integrity.
Our dual service model, Stabilisation and Planned & Commissioned Care allows us to support individuals and organisations across a wide range of settings, including local authorities, ICBs, NHS Trusts, private hospitals, social care teams, case managers and private clients.
Below is a complete suite of our service offerings, represented as custom "summary cards" for your new website.
Stabilisation Team (Immediate Referral)
Our Stabilisation Team offers rapid, safety-led support for urgent or unplanned referrals involving children, young people or adults. Designed for moments where immediate intervention is essential, our teams mobilise quickly to provide reassurance, structure and safe care.
Same-day or rapid mobilisation within hours
Crisis intervention and short-notice deployment
Trauma-informed, safeguarding-led approach
Ideal for emergency or disrupted placements
Skilled with complex behaviours & high-risk cases
Emergency & Short-Notice Social Care Support
When situations change unexpectedly, our emergency response service ensures vulnerable individuals are never left unsupported. We provide skilled support workers at short notice to step into safeguarding-led situations and maintain stability.
24/7 availability for urgent referrals
Responsive, safeguarding-led staffing
Community, home or placement-based support
Designed for local authorities & social care teams
Planned & Commissioned Care Packages
Our planned and commissioned services provide long-term, structured care delivered through dedicated staffing teams. Following a formal onboarding or tender process, we ensure consistent, outcome-focused support with robust governance.
Dedicated rotas and matched staffing
Governance-led, outcome-focused model
Long-term arrangements for CYP & Adult care
Full governance & continuity built in
Measurable outcomes & stability
Long-Term Community Support
Designed for stability, our community-based support helps individuals maintain independence in familiar environments. We provide consistent carers or support workers who build trusting relationships while delivering safe, person-centred care.
Matching staff to each individual's needs
Experienced with LD, Autism, MH, SEND & complex needs
Regular, planned rotas for consistency
Supports independence, routines & wellbeing
Children's Social Care Support
We provide compassionate, trauma-informed support for children and young people who require additional assistance in the community. Our teams work closely with social workers to promote safety, stability and positive outcomes.
LAC, edge-of-care & complex support
Trauma-informed approaches
Skilled and experienced CYP support workers
Flexible 1:1 or 2:1 packages
Partnership working with social care teams
Parent & Child / Family Support
Our family support service helps parents build stronger, safer routines at home. We offer practical guidance, emotional support and observational input to support social care plans and keep families safely together where possible.
In-home practical assistance
Strength-based family support
Parent & child placements
Observational input for social care teams
Non-judgmental practice
Complex Care at Home (Adults & CYP)
CQC-governed complex medical care delivered at home by clinicians and specialist carers for individuals with significant health needs. Our nurses manage a wide range of clinical interventions safely and professionally.
Skilled in tracheostomy, ventilation, PEG & high-risk tasks
RGN, RMN, RNLD and Paediatric nursing
24/7 care packages available
CQC-regulated services for safe home care
Tailored clinical oversight
Clinical Trial Staffing
Our clinical trial staffing solutions support research teams by providing trained nurses and HCAs for patient visits, observations and data collection. We offer reliable, flexible cover to maintain trial integrity.
Skilled trial-compliant clinical staff
Home-based assessments and observations
Flexible scheduling
Supports research continuity and compliance
Discharge & Assessment Support
Flexible and responsive support to help individuals safely transition home after hospital stays, reducing pressures on discharge teams through reablement-focused support.
Home-from-hospital assistance
Reablement and transitional care
Reduces readmission risk
Quick-start packages trusted by ICBs
NHS Temporary Agency Staffing
We supply compliant, experienced nurses, HCAs and clinical support workers to maintain safe staffing levels across NHS settings. Our teams respond rapidly to help hospitals meet care demands.
Ward, acute, A&E, mental health & community staffing
Fully compliant nurses & HCAs
Rapid mobilisation and framework-aligned
Deep understanding of NHS acuity & pressures
Private Hospital & Clinic Staffing
We offer dependable clinical staffing to private hospitals and specialist clinics across the UK. Our clinicians are experienced, flexible and selected to match the needs of each environment.
Theatre, outpatients, recovery & ward staffing
High-calibre clinical professionals
Quality assurance & full compliance
Flexible and tailored cover
Home-Based Carer Support
Our home care service offers compassionate support to adults and older people who wish to remain independent at home. We assist with daily routines, personal care, and emotional wellbeing.
Personal care & companionship
Routine-based support
Continuity-driven matching
Flexible hourly or block bookings
Learning Disabilities & Autism Support
Specialist support for individuals with learning disabilities, autism or additional communication and sensory needs in supported living, home or community settings.
PBS-trained support workers & LD specialists
Strong behavioural understanding
Skilled in de-escalation & structure-building
Promotes autonomy & stability
Mental Health Support
Experienced practitioners supporting adults or CYP in mental health hospitals, step-down services, crisis teams or community environments with a recovery-focused approach.
RMN and mental health support workers
Insight into MH pathways across settings
Crisis and de-escalation experience
Recovery-focused approach
School Nursing
Experienced nurses providing clinical and wellbeing support in educational environments from mainstream schools to specialist SEND settings.
Skilled in supporting CYP medical needs
Tailored care for school environments
Safeguarding excellence
RGN, Paediatric and SCPHN-trained staff
Medically Assisted Travel
For individuals who require clinical oversight during travel, our medically assisted service provides safe, professional escorts for domestic and international journeys.
Clinical or support worker escorts
Comprehensive risk assessments included
Domestic and international oversight
Suitable for complex or additional needs
Bespoke Staffing Solutions
No two care arrangements are the same -- that's why we design customised solutions tailored to your risk profile, service model or specialist need.
Built around your specific needs
Hybrid or custom staffing models
Multidisciplinary teams
Ideal for complex or non-standard cases
24/7 Support & Coordination
Our operations team is available day and night to respond to staffing needs, support existing packages and ensure seamless communication between all parties.
24/7/365 availability
Immediate response coordination
Dedicated account managers
Continuous support for clients & staff